We think it is important to address your fears and explain the precautions we are taking as a company because of recent developments with the Coronavirus. Although the world has not experienced a health crisis like this in decades, we as a company are staying informed and careful. We are working hard to ensure that our customers feel confident in us. This confidence extends to both the quality of our garage door repair and installation services and the protective measures we are taking as a company.
We are practicing caution with sickness and the spread of germs to keep both our employees and customers safe and healthy. To achieve this, our in-office cleaning protocols have increased. This means that every surface has to be wiped down twice daily with a strong disinfectant. Additionally, our employees have to report any illnesses prior to reporting into work. They also have to report if they have been in contact with anyone diagnosed with the Coronavirus. These steps will prevent the virus from entering our office space and thus keep it from spreading to your home.
Our In-Home Health Precautions
We have also informed our technicians about new health codes for in-home repairs and installations. Below, we have outlined these safety measures for you:
- Do not shake hands with customers (No touching)
- Provide our own water and snacks
- Do not accept drinks or food from customers
- Avoid going inside customer homes (if possible)
- Do not touch anything in the home including doorknobs
- Wear booties when entering customer homes
- Wear disposable gloves when inside customer homes
- Wipe down work vehicle interior and tools daily
Sunwest Garage Doors is here to help you feel secure in your home and confident in the services we will provide for your garage door. That is why you should feel free to contact us if you have any questions about our safety measures. Also, question your technician on-site if you have any reservations about their safety steps.